Shipping policy


Effective Date: July 27, 2026

At KONGE'S FASHION – Style Royale, we are committed to delivering your order safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

  • All orders are processed and dispatched within 72 hours of successful order confirmation and payment.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During sale events, festive seasons, or high order volumes, dispatch may take slightly longer. In such cases, customers will be notified accordingly.

Shipping Timeline

Estimated delivery timelines after dispatch are:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote & Rural Locations: 5–10 business days

Delivery timelines may vary depending on the courier partner and destination.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • Free shipping promotions may be offered on eligible orders from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing your tracking number and courier details, allowing you to track your shipment in real time.

Delivery

Please ensure that the shipping address and contact details provided during checkout are accurate. KONGE'S FASHION shall not be responsible for delays or failed deliveries due to incorrect or incomplete information provided by the customer.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, unforeseen circumstances such as:

  • Extreme weather conditions
  • Natural disasters
  • Public holidays
  • Government restrictions
  • Courier operational delays

may affect delivery schedules. We appreciate your patience in such situations.

Damaged or Tampered Packages

If you receive a package that appears damaged, tampered with, or opened, please do not accept the delivery. Contact our customer support immediately with photographs of the package for assistance.

International Shipping

International shipping is currently available only to selected countries. Shipping charges, customs duties, taxes, and import regulations may vary depending on the destination country and shall be the responsibility of the customer unless otherwise stated.

Contact Us

For any shipping-related queries, please contact us:

KONGE'S FASHION – Style Royale
Email: contact@kongesfashion.in
Customer Support: +91 77382 66340
Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST